Jodie Richards

Jodie is the Development and Safeguarding Service Lead at S4S. She has worked in education for many years, delivering a variety of training to Governors, school staff and senior leaders. Conflict and complaint resolution is key within all school settings,her session will focus on helping staff members to effectively resolve conflict in schools and deescalate concerns prior to an official complaint. The session will also give an overview of the MACs Complaints procedure.