Dear Parent / Carer,

We are now using the National Government Free School Meal scheme. This is provided by a company called Edenred. We commenced using this scheme from 27th April 2020. You will be issued with an eCode in an email. This will then allow you to access your eGift card to a supermarket of your choice. 

Government advice is clear, DO NOT go to the shops unless absolutely necessary.  Therefore, where possible, please consider online purchase and delivery to AVOID UNNECESSARY CONTACT.

Please see below for frequently asked questions: 

Sending all our prayers and kindest wishes.

Frequently Asked Questions

An eCode – is the 16 digit code which you will receive in an email.
You’ll need this code to access www.freeschoolmeals.co.uk and choose your supermarket eGift card. You cannot use the eCode directly with the retailer, it must be exchanged for an eGift card. eGift card – each supermarket has their own eGift card. To order your eGift, redeem your eCode at www.freeschoolmeals.co.uk. The eGift card will be sent to the email address entered during check-out and can be spent instore at the chosen supermarket.

This is a National Government scheme and is providing eCodes to everyone in the country that are eligible for a free school meal. Please can we ask that you are patient, we are advised that there are delays due to exceptionally high demand. Please allow at least 3-4 days. Please make sure you check your junk and/or tash folder.

Due to exceptionally high demand, please allow at least 3-4 days for your email to come through. Please make sure you check your junk and/or tash folder. Please only contact school, if after this time, you still have not received your email.

NO, The national Free School Meal Voucher scheme is only accessible via email accounts. Please ask someone you trust to help you to set up an email account.

We are now using the Government’s National scheme for Free School Meal vouchers. This does not use a mobile phone. It is only accessible by issuing a 16 digit ecode by email.

Please inform the school of the change of email details as soon as possible, to make sure you continue to receive your 16 digit code by email.

Due to exceptionally high demand there is a delay. Please keep trying until you gain access. (Tip – try accessing either early morning or late evening, when there may be less traffic on this site)

Through Edenred, you can currently access eGift cards for the following supermarkets:

Morrisons
Tesco
Sainsbury’s
Asda
Waitrose
M&S Food
Aldi

You should order your supermarket eGift at home before going to the supermarket . To select your supermarket eGift card, follow the steps below:

1 . Copy eCode from your email or text message
2 . Go to www.freeschoolmeals.co.uk
3 . Enter the 16 digit eCode (you can enter more than one eCode if you have more than one to redeem)
4 . Select a supermarket
5 . Enter the amount and add to basket
6 . Checkout and enter the email address you would like the eGift card sent to
7 . Your eGift card will be processed and sent (please allow up to 24 hours for it to be delivered to your inbox) .

Firstly, check your junk mail and/or trash folder. If it still hasn’t arrived within 24 hours, please contact Edenred: freeschoolmealsparentscarers@edenred.com who can look into this for you. If you receive an error message when trying to redeem your code on the free school meals website, you may have entered the incorrect code. Please try to enter your code again. If your code is still not accepted, please delete the browsing history on your device – as your device may be storing the incorrect code in its memory.

Depending on the supermarket, vouchers expire between 12 months and 5 years after they’re issued to you. egift cards are intended to be spent on food during a short period of time i.e. within 2 weeks.

The eGift card (voucher) retains its value until its expiration date. However, parents are expected to use these vouchers within a very short window (i.e. weeks).

We suggest ordering your eGift card at home when connected to WIFI before you go to the supermarket. Take a screenshot of the eGift card barcode before going to the supermarket as this should still scan ok in-store.

You can forward the supermarket eGift card to someone else to purchase goods on your behalf if you’re not able to get to the supermarket. The eGift card email contains a link to a barcode which can be presented at the till in-store, just like a gift card.

The eGift card is issued to you in respect of the free school meal benefit and will only be accepted in store for the purchase of food and groceries .

Your eGift card is worth 2 weeks and will be as follows:

A pupil voucher is paid at £3.00 a day x 10 days = £30.00 per fortnight

You will be able to access one egift card every fortnight for the amount above per child that qualifies for a Free School Meal.

Please forward it to someone who you trust who has the internet, they can help to redeem the ecode or access the link sent via email on a laptop/tablet. Please get in touch with your school if you are still unable to access the email.

A supermarket eGift card is a digital voucher. The eGift card email contains a link to a barcode which can be presented at the till in-store either on a smartphone screen or printed on a piece of paper, just like a gift card. Some eGift cards can be used to purchase online.

No – your eGift card can be used in multiple transactions and on multiple visits, until you have spent the eGift card.

Unfortunately, at the moment, some eGift cards are only able to be used in-store although there’s a possibility this will change in due course.

You can mix and match different supermarket retailers within the same order, provided the total value you’ve chosen for each is equal to total value of the eCode you’ve entered. For example, with a £10 eCode, you could choose £5 for Tesco and £5 for Sainsbury’s. Simply enter the value you would like to order on each supermarket eGift card and your balance will update so you know how much you have left. Please note that the full value of the eCode needs to be redeemed in one transaction, you cannot redeem a partial value of the code and save the rest for later. Most supermarkets accept multiples of £1 per eGift card, however some other supermarkets have larger fixed amounts that can be ordered, e.g £10.

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